How to Turn Conflicts Into Positive Outcomes
I was once asked to speak to a large group of sales managers, and when I asked if there was a topic that they had in mind, the event organizers asked if I could speak on how to have a difficult conversation.
As part of my pre-event preparation, I asked if I could talk to some sales managers who would be in that audience. I asked that group if any of them had a difficult conversation they needed to have with someone on their team that they were avoiding. What I learned took me by surprise...
✨MASTERING CONFLICT RESOLUTION COURSE:
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